• All stands must be fully staffed, operational and exhibits displayed to visitors during the open times of the exhibition.
• The exhibitor may not undertake, or cause to be undertaken, any activity which, in the opinion of RX Global, is likely to cause any annoyance to visitors or other exhibitors. In particular, audio visual display equipment must be positioned and the sound level so adjusted as to comply with these requirements. The maximum permissible total sound level in any area of the show is 70dB (slow), measurable at a distance of 3m from the source of the sound using directional decibel meter.
• All activities of exhibitors and their staff must be confined to the stand site allocated. No advertising or canvassing for business may take place elsewhere in the exhibition area, without prior approval from RX Global. 
• Unless otherwise arranged with RX Global, all items that are required for exhibiting purposes must be delivered before the show opens or after the show closes each day.

All display material, furniture, seating and selling aids must be kept within the perimeter of your stand. This is a WH&S requirement.

Failure to comply with this regulation may result in your stand being closed down. This refers to product being displayed in the aisle ways but also refers to exhibitors selling from the aisle. This is not only a severe safety breach but can also be detrimental to your neighboring exhibitors who could be adversely affected. So please note you are unable to locate yourself and/or your staff in the aisle ways to sell.

Exhibitors are reminded to observe the payment terms and conditions as specified on their contract. Non-compliance may result in the letting of their space to another exhibitor.

There are no refunds on services ordered or not utilised due to cancellation or failure to collect.

A cancellation charge will apply to all companies cancelling after a contract has been signed. Cancellation charges will be calculated on due payments as stated per contract.

For further information regarding stand cancellations, please contact your Account Manager.

An exhibition is a professional, business event. It is essential that exhibitors uphold a high level of professional conduct at all times during the exhibition. In the interest of fairness and respect to all exhibitors and visitors, RX Global requests the following Code of Conduct to be adhered to for the duration of the exhibition: 

• Exhibitors must not use any surrounding aisle space to display product. This is a WH&S requirement.
• Exhibitors must make themselves known when visiting another Exhibitor's stand and not enter without an invitation from the stand holder.
• In the event an exhibitor is also a buyer, this must be disclosed to the stand holder.
• At no time can an exhibitor remove material from another exhibitor's stand.
• No photographs or video/filming are to be taken of stands or products. Exhibitors must respect the time, effort and expense taken on exhibits by their fellow exhibitors.
• Noise levels: music, audio messages, pa system, etc on your stand must be at an acceptable level, which does not prevent your neighbouring from conducting business. The maximum permissible total sound level in any area of the show is 70dB (slow), measurable at a distance of 3m from the source of the sound using directional decibel meter.
• Do not continue with business after the show hours. We need to ensure all visitors and exhibitors have vacated the premises to ensure general security of the exhibition. 

It is a requirement that all business is conducted on your stand.

• Promotional staff are not allowed to walk the halls or give out any promotional material; they must remain on your stand at all times. 
• Promotional staff must at all times conduct themselves in a professional manner and must be respectably dressed at all times.
• Canvassing or soliciting for business by non-exhibitors or unauthorised personnel during the exhibition is strictly prohibited.
• Promotions and stand sales must take place from the exhibiting company's space/ stand only. No hawker or pamphlet drop can be done outside of the contracted exhibiting space.
• RX Global reserves the right to remove any exhibitor's promotional or sales staff found canvassing from the exhibition venue.

Any exhibitors in breach of the above Code of Conduct will be addressed by RX Global staff during the exhibition and asked to comply. Persistent refusal to adhere to the Code of Conduct may lead to the closing of an exhibitor's stand and/or the exhibitor not being permitted in future events organised by RX Global.

No exhibitor is allowed to sub-let or allocate space on their stand to another company without prior consent from RX Global.

To ensure an enjoyable and comfortable experience for everyone, please follow professional dress standards at all times on our exhibition floor and surrounds. QME reserves the right to refuse entry to any patron considered improperly dressed.

Event models and promo staff can be highly effective at drawing in the crowds and introducing your product to potential customers. As brand ambassadors, you want to ensure that your team of promotional staff are outfitted with appropriate uniforms.

QME Management understands there may be instances where these dress standards are not met, for reasons including religion, health and extraordinary events. Management’s decision will be final on assessment of these circumstances.

To support us in our sustainability goals, please consider the following in the design planning of your stand:

• Hire as many components for the stand as possible including furniture, av, and use modular build units.
• Consider using digital signage and make any printed signage non-event-specific so that it can be used multiple times.
• Consider using local suppliers, products and labour to minimise the logistical impacts.
• Reduce the need for printed materials by using QR codes to download information and replace the need for business cards by utilising RX’s lead scanning mobile app Emperia.
• Use products that have a full life cycle that come from and can be recycled.

We are pleased to share that RX is implementing the following sustainable initiatives that you can participate in, at the event:

• Water Refill Stations will be placed near the hall entries and cafes. Bring your own reusable drink bottle and refill it at one of our water refill stations throughout the day. Interested in sponsoring this initiative? Talk to our sales team today.
• RX promotes the use of “reusable cups” onsite to reduce waste. We also install washing-up sinks so attendees can clean and reuse their cups at participating venues. Discounts on hot beverages are available for those using a reusable cup at participating venues.
• RX Operations are working with venues to provide additional waste streams and better signage. If you require a particular waste stream for your stand, please contact RX Operations.
• Post-show donations – many venues offer the ability to donate furniture and products to charity after the event. Please contact RX Event Production if you are interested in donating.
• RX includes Carbon Friendly food items on all of our café menus via a cloud icon and CF (Carbon Friendly) next to the specific items.
• QR codes will be used for onsite registration, removing the use of paper forms, counters, and labour.
• RX is transitioning all shows to use digital guides, books, and media partner publications to replace printed materials.
• All RX lanyards are Plant-based, made from plant silk, and use 65-70% less carbon.
• RX offers sustainable stand packages for exhibitor upgrades. Talk to your Sales Manager for more information.
• All exhibitors and contractors must use LED lighting only. The use of Halogen lights is now banned.